Refund Policy

90-Day Money-Back Guarantee

We are confident in the AURA™ System. If you use our product as directed for 90 consecutive days and do not see visible results, you are eligible for a full refund of the purchase price (excluding shipping and handling).

Conditions for Returns

• The item must be in its original packaging, including all accessories, manuals, and protective materials.
• You must provide proof of purchase (order number or receipt).
• You must document your progress with photos taken before using the device and after 90 days of consistent use.
• The device must not show signs of intentional damage or misuse.

How to Initiate a Return

To start a return, you must contact us at [email protected] within 100 days of your purchase date (giving you a 10-day grace period after the 90-day trial). If your return is accepted, we'll send you instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Information

For any return-related questions, please contact us at: